Track Your Order

Orders

Track Your Order

Last updated: 9 October 2026

Your tracking number is in the shipping confirmation email we send when your order leaves us. Orders usually arrive within 4–8 business days of being placed, with free UK delivery.

Three ways to track

1

Use the link in your shipping email

Open the email titled with your order number and click Track your order. It shows your order status and the courier's live tracking.

2

Sign in to your account

If you checked out with an account, sign in at dasoolay.uk/account to see every order and its tracking details.

3

Email us

Send your order number and the email you ordered with to info@dasoolay.uk and we will reply with an update within [1 working day].

What happens after you order

Order received You get an order confirmation email straight away.
Processing 1–3 business days after payment confirmation (not weekends or public holidays).
Dispatched You get a shipping email with your tracking number and courier link.
Delivered 3–5 business days after dispatch: about 4–8 business days in total.

Not received a shipping email?

Check your spam or promotions folder for emails from dasoolay.uk. If your order was placed more than 3 business days ago and you still have no shipping email, contact us.

Tracking has not updated

Tracking can take up to 24 hours to appear after dispatch. Large items like washing machines, BBQs, trailers and sheds travel by specialist courier, who will contact you to arrange delivery.

Parcel says delivered but you cannot find it

Check with neighbours and any safe place you may have chosen, then email us within [48 hours] and we will open a claim with the courier.

DASOOLAY LTD

COMPANY NO. 17410349 · Registered in England and Wales
ADDRESS Brookfield Court, Selby Road, Garforth, United Kingdom, LS25 1NB
EMAIL info@dasoolay.uk
WEBSITE dasoolay.uk